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Business Guide

Differences in Business Etiquette

“We become not a melting pot but a beautiful mosaic. Different people, different beliefs, different yearnings, different hopes, different dreams." - Jimmy Carter

Greeting and gestures:

• Handshakes are common greetings and farewells.

• Long handshakes, grasped elbows, and walking hand in hand by two males is commonplace in the Arab world.

• Hugging only occurs between close friends.

• Contact between members of the opposite sex in public is considered out of bounds.

• Only use the right hand to eat, touch and present gifts.

• Eye contact during discussions is often long and direct. Long eye contact at women is considered rude.

• It is offensive to ask a man about his wife or female family member.

• Arabs do not have rigid schedules. Appearing to be in a hurry while meeting with an Arab is considered offensive.

• Never point at a person.

• Arabs have a lot less body space than Westerners.

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Etiquette

● Men and women do not shake hands.

● Prayer breaks should be considered when scheduling appointments.

● They don't finalize most decisions unless you are face-to-face.

● Proper attire is a sign of respect.

● Business cards are printed usually with English on one side and Arabic on the other.

● The business meeting is conducted at a leisurely pace, with the parties involved enjoying cordial discussion over coffee and tea.

● They like to feel comfortable with a business partner before any agreements are signed.

● Lack of privacy is not uncommon.

● They welcome phone calls or outside visitors.

● Usually, meetings last over long durations.

● Personal appointments are uncommon.

● When entering a meeting with multiple purple you go up to each person and give them a handshake.

● Individuals are called by their first names and the titles they may possess

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‎‎ ○ Doctor, Shaikh (chief), Mohandas (engineer), and Ustadh (professor), followed by his or her first name.

‎ ‎○ The word “bin” or “ibn” (son of) and “bint” (daughter of) may be present a number of times in a person’s name because Saudi names are indicators of genealogy.

● Sadi ministers are always addressed as “Your Excellency”.

When in conversations, they stand very close to one another.

● They will impose body contact in order to ensure they have your attention.

● Traditionally use the right hand for functions like:

‎‎ ‎ ○ Shaking hands, eating, drinking, and passing objects to another person.

● Talking or gesturing with hands could be considered impolite.

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● It is also impolite to point the sole of the foot at the person to whom you are speaking.

● Do not ask a man about his “wife and daughters” instead say “family and children”.

● Women are expected to dress conservatively, with long skirts most appropriate, sleeves at elbow length or longer, and necklines that are unrevealing.

● Refrain from any criticism on Islam or the Royal Family.

● Men shake hands and women generally hug and kiss with close friends or they may greet each other with a handshake.

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